Nexus Inclusion ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, share, and protect information about you when you use our services, websites, or software applications (collectively, the "Services").
1. Information We Collect
a. Information You Provide to Us
- Account Information: When you register for an account, we may collect your name, email address, phone number, organization details, and other relevant data.
- Payment Information: If you make a purchase, we collect payment information necessary to process your payment, such as billing address and payment card details.
- Customer Support: Information you provide when contacting us for support, such as the content of your communication and any attachments.
b. Information We Automatically Collect
- Usage Data: We collect information about your interactions with our Services, such as IP address, device identifiers, browser type, access times, and referring URLs.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect and store information about your use of our Services and to personalize your experience.
c. Information from Third Parties
We may receive information from third-party partners and service providers that help us deliver or improve our Services.
2. How We Use Your Information
- Service Delivery: To operate, maintain, and provide features and functionalities of our Services.
- Billing and Payments: To process transactions and manage subscriptions.
- Marketing and Communications: To send you promotional materials, newsletters, and other communications (with your consent where required).
- Improving Services: To analyze usage and improve the performance, reliability, and functionality of our Services.
- Legal Compliance: To comply with applicable legal obligations, respond to legal requests, or exercise our legal rights.
3. Legal Basis for Processing (For Users in the EEA and UK)
- Performance of a Contract: Processing is necessary to fulfill our contractual obligations to you (e.g., providing access to Services).
- Consent: Where applicable, we rely on your consent for processing (e.g., sending marketing communications).
- Legitimate Interests: For purposes such as security, analytics, and improving our Services, as long as they are not overridden by your data protection interests.
- Legal Obligations: Compliance with applicable laws and regulations.
4. Sharing Your Information
- Service Providers: Third parties that perform services on our behalf, such as hosting providers, payment processors, analytics services, etc.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
- Legal Requirements: When required by law, regulation, or legal process, or to protect our rights and the safety of our users and Services.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Security
We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal data. However, no security measures are perfect, and we cannot guarantee absolute security.
7. Your Rights and Choices
a. Access and Correction
You may access and update certain personal data by logging into your account or contacting us directly.
b. Data Portability and Erasure
You have the right to request a copy of your personal data or request its deletion under applicable data protection laws.
c. Opt-Out of Marketing Communications
You can opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us.
d. Restriction of Processing and Objecting
You have the right to restrict or object to our processing of your data under certain circumstances.
e. Withdrawal of Consent
Where processing is based on consent, you may withdraw your consent at any time by contacting us.
8. International Data Transfers
If we transfer your personal data to other countries, we will ensure appropriate safeguards are in place to protect your data as required by applicable law.
9. Cookies and Tracking Technologies
We use cookies and similar technologies for various purposes, such as improving user experience and analytics. For more information about our use of cookies and how you can control them, please see our [Cookie Policy].
10. Children’s Privacy
Our Services are not directed at children under the age of 16, and we do not knowingly collect personal data from children. If we become aware of such data being collected, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated policy on our website and updating the "Effective Date" above. Your continued use of the Services after such changes signifies your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
hello@nexusinclusion.com